SALESPEOPLE & BUSINESS OWNERS: remember that when it comes to purchasing decisions, it is easier for decision makers to maintain the status quo and do nothing than it is to take the risk of purchasing the product or service that creates change and disruption within their organization. It is your job, as a salesperson, to
Hi, I am Jackie Rainforth. Founder and CEO Rainmakers Business Solutions. I am an award-winning sales expert, international speaker, trainer, management consultant, and author of the book The Badass Guide to Superstar Selling. As one of the few women to make it to the top of the construction industry, my superpower is your SALES EMPOWERMENT.
The other day my hubby and I went to a big car event. They were releasing their new electric car. It was a fancy event. They spent a lot of money – big tent, food, lots of salespeople. I was pretty impressed and ready to place my order…that is until they COULDN’T ANSWER what I
If you are experiencing supply chain issues, you have three responsibilities to your customers. Communicate the realities of the crisis and how it is really going to affect them, and what they can expect moving forward. Let them know about problems (ie, delivery issues etc.) BEFORE they find out about them so they can plan,
57% of teams do not make targets! For sales leaders whose performance is based on their success, that is a distressing statistic! One of the things you can do to help is to break the target down into weekly or monthly targets. By giving them smaller, more manageable goals to achieve, the tasks do not
Just as I tell sales professionals, it is the little things that make them stand out as Superstars with their customers. The same can be said about Sales Leaders. As an Advanced Facilitator for True Colors®, there are two personality types that are most successful as Sales Reps. The Orange are best as the Commission
60% of sales calls are ineffective, and 50% of those calls are ‘product dumps’. What is a PRODUCT DUMP? It is ‘talking endlessly’ about your product or service, hoping something sticks or resonates with your customer. Over and over, I hear customers adamantly and unhappily complain about sales reps doing ‘product dumps’. It is their
Preparation is the key to any good phone conversation. Prospecting by phone is an effective way to bring in more customers and draw attention to your business, but it needs to be done well. Otherwise, it can result in the opposite doing more harm than good. Having angry people hang up on you is not
The current supply crisis is causing a domino effect of customer service issues. Missed or extended delivery dates, ongoing or unavailable ETA’s, and empty shelves, are causing a title wave of ANGRY CUSTOMERS that salespeople and organizations have never had to handle before!! Many salespeople and business owners have never had a customer service course
As a business owner, I know what matters to you: revenue, income results, cash flow, Am I missing anything? Oh yeah… profitability! And what do all of those things have in common? It all comes down to sales. I’m going to be helping you, and your salespeople amp up and elevate their sales skills to
