1. GENERAL DISCLAIMER:
All information, materials, and services provided by Rainmakers are intended for general educational and informational purposes only. While every effort is made to ensure accuracy and relevance, Rainmakers makes no representations or warranties, express or implied, regarding the completeness, reliability, timeliness, or suitability of the content. You agree to use such information strictly at your own risk and understand that you are solely responsible for verifying its appropriateness for your needs.
2. PROGRAM CONTENT & CHANGES:
Rainmakers reserves the right to make modifications to any aspect of its programs—including content, delivery method, instructors, bonuses, session dates, or format—at any time and without notice. These changes may be made to improve the client experience or to respond to unforeseen circumstances.
3. FEES, PAYMENTS & CHARGEBACKS:
All fees must be paid in advance of program access or service delivery. Payments are processed via the client’s designated payment method on a monthly or annual basis, as agreed.
If payment is not received within seven (7) calendar days of the due date:
A late fee of 2% per month (24% annually) will apply;
Rainmakers may suspend or terminate access to services until the balance is paid in full.
Clients are responsible for any legal or collection fees incurred by Rainmakers in recovering unpaid amounts. Any chargeback or unauthorized dispute will result in a $1,000 administrative fee per occurrence and may lead to immediate termination of service.
4. REFUNDS & CANCELLATIONS:
All sales are final. Rainmakers does not offer refunds for any services, programs, or memberships—regardless of usage, participation level, or satisfaction.
Rainmakers membership programs are subscription-based and auto-renew. Clients must provide written notice at least thirty (30) days prior to their next billing cycle to cancel. Cancellations take effect at the end of the current paid period. No partial refunds will be issued.
5. TERMINATION OF SERVICES:
Either party may terminate services with thirty (30) days’ written notice. All fees due through the termination date are non-refundable and remain the responsibility of the client.
Rainmakers reserves the right to immediately suspend or terminate services without notice under the following circumstances:
Failure to make timely payments
Breach of contract or program policies
Harassment, misconduct, or inappropriate behavior toward staff, facilitators, or other participants
Conduct that damages Rainmakers’ reputation, disrupts service delivery, or compromises confidentiality or group dynamics
Upon termination, the client agrees to:
Immediately cease all use of Rainmakers’ materials, content, and recordings;
Destroy or return any proprietary or confidential information; and
Forfeit all future access to programs, materials, or communication channels.
Rainmakers is not liable for any losses, damages, or reimbursements arising from termination.
6. LIMITATION OF LIABILITY:
In no event shall Rainmakers or its affiliates be liable for any direct, indirect, incidental, special, consequential, punitive, or third-party damages—including but not limited to lost profits, business interruption, lost data, or reputational harm—arising from participation in its programs or services, even if advised of such possibilities in advance.
7. CONFIDENTIALITY:
Clients acknowledge that Rainmakers’ programs contain proprietary business methods, frameworks, content, and strategies. Any information shared during training, consulting, or coaching sessions is considered confidential and may not be shared, copied, distributed, or disclosed to any third party without Rainmakers’ prior written consent.
This obligation survives the conclusion of services and remains in effect for two (2) years.
8. INTELLECTUAL PROPERTY:
All materials provided by Rainmakers—including presentations, visuals, templates, frameworks, recordings, proposals, and documentation—remain the exclusive intellectual property of Rainmakers and are protected under Canadian and international copyright law.
Unauthorized use, duplication, reproduction, distribution, or adaptation for commercial purposes is strictly prohibited and may result in legal action.
9. USE OF LIKENESS & TESTIMONIALS:
By participating in any Rainmakers program or service, you grant permission for Rainmakers to use your name, likeness, image, voice, testimonials, and feedback—whether written, recorded, or photographed—for marketing and promotional purposes, unless otherwise requested in writing.
10. FORCE MAJEURE:
Rainmakers shall not be liable for delays, interruptions, or failure to perform services due to circumstances beyond its control, including but not limited to natural disasters, public health emergencies, labor disruptions, internet or platform outages, or government regulations.
11. GOVERNING LAW & JURISDICTION:
These Terms & Conditions shall be governed by and construed in accordance with the laws of the Province of Alberta, Canada. Any legal actions arising from these terms shall be resolved exclusively in the courts located in Calgary, Alberta.
12. CONTACT INFORMATION: For questions or concerns related to these Terms & Conditions, please contact:
jackier@rainmakersgroup.ca
403 615 2333
www.rainmakersgroup.ca
