By Jethro | January 23, 2018
Want Success for 2018? Follow the GOSPA Method… What’s that you say?? It is a Self Development Plan where you set you set you success aspirations. When you write down clear specific and measurable goals for yourself you dramatically increase your success. Write them down?? Most say ‘yeah whatever’ I have them in my head. […]
By Jethro | January 4, 2018
Too often I hear people complaining about customers or I hear stories of how they have treated their customers with a ‘greater than thou’ attitude. The thing I think employees forget is that our customers are vital to our business. Leaders, you should be continually reminding employees of the importance and value of customers their […]
By Jethro | December 28, 2017
As an experienced sales person and sales leader, there are so many lessons I have learned along the way. Little things that you probably don’t even think of or that you think have no relevance. But in retrospect can have a huge impact on your business. Let me share a few of my little life […]
By Jethro | December 14, 2017
FEAR… Don’t Let it STOP You!! Here’s how… How many times have you said in your mind I need to grow my business… my income/my bonus is directly related to my sales… I need to get out there are make some cold calls – but you don’t? Or what about driving by a place and […]
By Jethro | December 7, 2017
Last week we spoke about HOW DO YOU RATE AS A BOSS? And from the statistics, it is clear that there are a lot of employees out there that feel their bosses aren’t doing a good job. It wasn’t about assigning a number, it was about giving you the opportunity to look at how you […]
By Jethro | November 30, 2017
As many of you know, I am crazy about improving culture! So often Supervisors and Managers are often put into positions without any Management or Supervisory Training. They have risen through the ranks because they are good at what they do in terms of job skillset, or they have been on the job for a […]
By Jethro | November 14, 2017
Leadership, like everything else has become more encompassing. Today, with multiple generations working in one workplace, a technology explosion, significantly increased competition, and lower employee retention levels – the average employee now stays at a job 2.6 years – leadership is also demanding significant change. In the past, one leadership style was adequate, today, a […]
By Jethro | November 11, 2017
THESE HIRING/FIRING NUMBERS MIGHT SHOCK YOU!!! In almost every video blog I’ve done (Thursdays on LinkedIn.ca), I am mentioning the importance of labour retention. Why? Because it is becoming one of the biggest costs a company is going to incur over the next decade. Gone are the days when people spent years working for one […]
By Jethro | October 20, 2017
When it comes to culture, the leader sets the tone. So often leaders are focused on the everyday issues like increasing sales, maximizing margins, reducing expenses, and improving the process that they forget about what is going on outside their office door. Far too often the culture can go awry…. Conflicts, cliques, backdoor politics, backstabbing, […]
