By Jethro | October 17, 2017
We are in the ‘AGE OF EXCELLENCE’, as businesses everything we say and do matters. Customers expect excellent service. With competition just around the corner, we need to do everything we can to create loyal customers. So how do we do that? Try the following six things: Customer Satisfaction Training Calgary 1. BUILD RAPPORT: Take […]
By Jethro | October 14, 2017
DISC, MEYERS BRIGGS and TRUE COLOURS are all personality profile assessments. If you have worked in business for any length of time, you have more than likely done at least one, if not all of these assessments. They are all slightly different, yet similar in that you answer the questions on the ‘questionnaire’ and it […]
By Jethro | October 12, 2017
Are you in a sales slump??? It is far to easy to fall into the ‘comfort zone’. Whether you are starting out as a Sales Rep, a seasoned Veteran, a Sales Manager or organizational Leader, and your sales are lagging ….you may want to focus on getting back to the basics of ASKING QUESTIONS!! AVOID […]
By Jethro | September 11, 2017
When people arrive at the office they bring with them their individual traits and personalities. A person’s position and responsibilities in the workplace when not considered personally plays an important role in how a person approaches a job, completes a task and his interaction with others. The right mix of personalities in the work place […]
By Jethro | August 24, 2017
WAYS TO IMPROVE YOUR BOTTOM LINE It’s not just the responsibility of the sales departments to increase sales. From the receptionist answering the phone through to warehouse and delivery, everyone has a role in the customer experience. You can improve your bottom line through focused courses and training for your employees and here are three […]
By Jethro | August 17, 2017
ENHANCING CULTURE You probably know about the importance of having a good company culture and work environment. Having a healthy culture and work environment for your team is critical to increasing productivity and improving the bottom line. So, what are some ways you can work on and improve culture? 1. Prioritize the building of your […]
